Privacy Policy

Last Updated: April 25, 2026

1. Information We Collect

Depending on how you use BulkBay, we may collect:

  • Identity and contact details (name, phone number, email address)
  • Business details provided by sellers
  • Order or listing activity and communication metadata
  • Device, browser, and usage data for security and analytics

2. How We Use Information

We use personal information to:

  • Connect buyers with sellers and provide core marketplace features
  • Operate, maintain, and improve platform performance and safety
  • Communicate service updates, support responses, and policy notices
  • Detect, prevent, and investigate fraud or abuse

3. How We Share Information

We may share data with:

  • Sellers and buyers involved in a transaction or inquiry
  • Payment and infrastructure providers that help run the service
  • Regulators, law enforcement, or legal advisors where required by law

We do not sell your personal information to third parties.

4. Cookies and Similar Technologies

We may use cookies or similar tools to remember preferences, analyze traffic, and improve user experience. You can control cookies through your browser settings.

5. Data Retention

We retain personal information only as long as needed for legitimate business purposes, legal compliance, dispute resolution, and enforcement of our agreements.

6. Security

We use reasonable technical and organizational safeguards to protect information. No platform is completely secure, so we cannot guarantee absolute security.

7. Your Rights

Subject to applicable law, you may request to:

  • Access a copy of your personal information
  • Correct inaccurate or incomplete information
  • Delete information that is no longer required
  • Object to or restrict certain processing activities

8. Children

BulkBay is not intended for children under 18. We do not knowingly collect personal information from children.

9. Policy Updates

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised "Last Updated" date.

10. Contact

For privacy questions or requests, contact support@bulkbay.ng or WhatsApp +2348000000000.